tag:blogger.com,1999:blog-4636180185162274346.post1270231833569082733..comments2023-10-03T03:37:06.201-06:00Comments on Steele Street: Everything That Is Wrong With The Airline IndustryJasonhttp://www.blogger.com/profile/15494403101386580147noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4636180185162274346.post-36386571029383103462010-09-13T18:36:09.935-06:002010-09-13T18:36:09.935-06:00Thanks for the comment Brett. I have little doubt...Thanks for the comment Brett. I have little doubt that his approach to customer service in not one that you would advocate.<br /><br />It wouldn't surprise me if your guest's post goes viral, if only within the airline community.Jasonhttps://www.blogger.com/profile/15494403101386580147noreply@blogger.comtag:blogger.com,1999:blog-4636180185162274346.post-1617093840877856582010-09-13T17:31:40.329-06:002010-09-13T17:31:40.329-06:00Jason - Yep, it was certainly a different and inte...Jason - Yep, it was certainly a different and interesting take, I think. I was more than happy to post this, because it does show the type of pressure that these guys face. The guest poster wasn't a bean counter - he was just the guy who had to deal with it, but even he was able to see things the way that the bean counters view it. Personally, I want to see accurate, free-flowing information at all times, but it's certainly an uphill battle.Cranky Flierhttp://crankyflier.comnoreply@blogger.com